Auckland: (09) 377 3727            Wellington: (04) 472 4380

FREQUENTLY ASKED QUESTIONS

What happens if I have a problem during an assignment?

Please contact your consultant for a confidential chat. Alternatively, contact Oliver Hawkley on 09 912 0766 (Auckland) or Louise Reilly on 04 910 3888 (Wellington). We aim to offer support, advice and a solution as quickly as possible.

Who is my employer when I go out on temp assignments?

Parker Bridge is your employer whilst you are on an assignment – so please always keep us informed.

When is my timesheet due in?

It is important for you to have your Manager sign off on the hours you have worked at each of your assignments, if you don’t do this, we can not pay you! Hard copy timesheets can be found under the Temp forms section, or if you are setup with our online timesheets system you can login via here.

We need to receive your approved timesheet on Friday afternoon or no later than MONDAY 11AM following each completed week of work. Fax hard copy timesheets to our Accountant in Auckland on 09 303 1496 or email to timesheet@parkerbridge.co.nz

When will I be paid?

Your pay will be deposited weekly into your bank account on Wednesday night, accessible to you Thursday morning. Please make sure that you have filled out the IRD form and bank account form with the correct details as the wrong information will delay your payment. Your pay slip will be posted to you. You can download IRD, KiwiSaver and Bank Account forms from here.

Can I have my pay in advance? What happens if I have questions about my pay details?

Unfortunately you can not have your pay in advance. However, if you have accrued any Annual Leave then we are able to pay this out to you. You can contact your relevant Parker Bridge consultant with any questions that you may have about this.

How do I fill out my timesheet if I have been on annual leave or was sick?

FULL DAY ANNUAL/SICK LEAVE: If you want to take a full day as Annual or Sick leave, please leave the hours for that day blank and write ‘Annual Leave’ or ‘ Sick ’ in the Notes field, including the AMOUNT OF HOURS LEAVE YOU NEED TO TAKE (eg. 8 HOURS SICK).

PART DAY ANNUAL/SICK LEAVE: If only part of the day has been taken as Annual/Sick Leave, then please fill in start time, finish time and in the Notes field write how many hours you want to take as leave (eg. 4 HOURS ANNUAL LEAVE).

SICK LEAVE: If your current sick leave entitlement is 0.00, you may use your annual leave instead. Please mention it the notes field (e.g. PLEASE PAY 4HRS FROM HOLIDAY PAY). Please refer to your employment contract for more information regarding your sick leave accrual. 

What is the Confirmation of Assignment Form?

Upon acceptance of the temporary assignment, you will be provided with a written confirmation detailing your hourly rate, the organisation, location details, start time, date and any other applicable contact information.

What do I do if I change my personal details?

Please let one of the Parker Bridge consultants know if any of your personal details change as we will need to update our system especially if you change your personal email address and you are signed up to online timesheets as this will be the address that has been used to create your account.

Who do I contact if I am sick or unwell?

If you are sick and cannot attend work, please contact your consultant by 8.30am at the latest on that morning. The Parker Bridge hours of work are 8.00am – 5.30pm so a consultant will be able to take your call.  Should you call before 8.00am, please leave a voice message with the following details: your name, the company name, and the name of your line manager at the company. Your consultant will inform your Line Manager accordingly.

What steps do I take if I need to leave an assignment early?

You must contact Parker Bridge as soon as possible if you need to leave an assignment before its end date.  If you do not comply with the notice period given below Parker Bridge is entitled to deduct from your wages the amount that you would have earned in the period you are not working there. 

What happens when I come to the end of my assignment?

You will be notified by your Parker Bridge consultant that your assignment is coming to an end. You will need to submit your final timesheet stating that it is your FINAL PAY which will allow our Accounting team to process any outstanding leave pay that you are entitled to. Please also provide your line manager with a progress report and where they can find saved and stored files. If you are submitting your timesheet online, write in the Comments for Parker Bridge field FINAL TIMESHEET. Also, make sure you have entered a finish date for your assignment by clicking the link Choose the finish date for this timesheet before sending it for approval. This will ensure you don't receive reminder emails asking you to submit future timesheets for this assignment.

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