Digital Banner

Roles We Recruit > Digital & Technology > Technical Support & IT Helpdesk

Technical Support & IT Helpdesk Recruitment & Jobs

It is very likely that customers and users will discover unforeseen technical bugs, user-experience issues, and other problems that can ruin their experience with your product. Great Technical & IT Helpdesk professionals exist to prevent that from happening by providing support to customers, logging bugs, and collecting user feedback.

Here are some of the roles we actively recruit for:

Service/IT Desk Support / Technical Support (Level 1 & 2)

Service/IT Desk & Technical Support professionals provide technical support for software products, services, networks, and applications. As these professionals respond to tickets raised or calls made by users, they often require great customer service skills and good technical knowledge of their product. Technical Support employees will also allocate and escalate technical issues to development teams that fall outside of their knowledge base and manage them to ensure they are resolved in a timely manner.

Do you need urgent and immediate temporary cover? Our pre-screened temps are ready to start at a moment's notice.​