Employer Timesheet FAQs

The below FAQs aim to answer any queries that you may have regarding our Online Timesheet system.

If you still find yourself struggling then download our Quick User Guide (Client) or alternatively contact our Accounts Support on 09 912 0775 or accounts@parkerbridge.nz

I don’t agree with my Temp/Contractor's timesheet. How do I query it?

You can reject the timesheet and the system will automatically send it back to your Temp/Contractor for them to edit. You must provide a reason for the rejection in the Notes for Contractor/Temp and Agency field.

Who will approve my Temp/Contractor's timesheet in my absence?

Ideally, you will have provided Parker Bridge with at least 2 other people within your organisation who are able to approve your Temp/Contractor's timesheet in your absence. As long as they have activated their account they are able to log in at any stage and approve the timesheet.

I’ve forgotten my password, how can I reset it?

Use the Forgot your password link underneath the sign-in button on the login page. Enter in your registered email address and a link to reset your password will be sent to you.

I don’t want to approve timesheets online. Do I have to use Online Timesheets?

Whilst we prefer electronic timesheets as they are quicker and easier to process, and environmentally friendly, we can provide manual paper-based timesheets on request.